Company details/identity

Qbrick systems is an online store and part of Handelsonderneming Kremer, which focuses on the sale of quality tools to private individuals and companies.

Kremer Trading Company

De Poel 6 (No visitor address)

8502TT Joure

Tel: +0614585749

Chamber of Commerce number: 62900072

VAT number: NL001454029B82

E-mail: info@qbricksystems.com or to info@handelsondernemingkremer.com

 

General Terms and Conditions – Qbrick Systems Products

Article 1 – Definitions

Webshop: The online store where Qbrick Systems products are offered.

Customer: Any natural or legal person who enters into an agreement via the webshop.

Products: All goods sold under the Qbrick Systems brand, such as tool cases, modules and accessories.

Article 2 – Applicability

These terms and conditions apply to all offers, orders and agreements via the webshop relating to Qbrick Systems products.

Article 3 – The offer

The offer contains a complete and accurate description of the products offered.

Obvious mistakes or errors in the offer do not bind the entrepreneur.

Article 4 – The agreement

The agreement is concluded at the moment of acceptance by the customer and confirmation by the webshop.

The webshop confirms receipt of the order by email.

Article 5 – Right of withdrawal only valid for private individuals

The customer has the right to cancel the agreement within 14 days after receipt without giving any reason.

During this period, the customer must handle the product and packaging with care.

Article 6 – Returns

Returns must be reported in advance via the returns form on the webshop.

Products must be returned unused, undamaged and in their original packaging.

Return shipping costs are the responsibility of the customer, unless otherwise agreed.

Article 7 – Warranty

Qbrick Systems products carry a 1-year manufacturer's warranty against material and manufacturing defects.

Damage due to misuse, wear or modification is not covered by the warranty.

Article 8 – Delivery

Delivery will take place at the address specified by the customer.

The webshop aims to deliver within 2-5 working days, unless stated otherwise.

Article 9 - Payment

Payment is made via the payment methods offered in the webshop.

The order will only be shipped after full payment has been received.

 

Article 10 – Liability

The webshop is not liable for damage caused by incorrect use of the products.

Liability is limited to the amount of the purchase.

Article 11 – Complaints procedure

Complaints must be reported within 7 days of receiving the product via the contact form.

The webshop aims to provide a solution within 5 working days.

 

Article 12 – Disputes

These terms and conditions are governed by Dutch law.

Disputes are preferably resolved through consultation. If necessary, the dispute will be submitted to the competent court.